Refund policy

Refund & Exchange Policy

Returns

We accept returns on eligible items within 14 days of delivery. To qualify, items must be unworn, unused, and in their original packaging.

Exchanges

Exchanges are available if you have been supplied a size that differs from your order or for product defects. To request an exchange, please complete our contact form and include your order number.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Final sale or clearance items
• Gift cards
• Custom or limited edition items (unless faulty)

 

Return Shipping Costs

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

 

Refund Policy

Eligibility

Once we receive and inspect your return, we’ll let you know whether your refund has been approved or denied. Only eligible items in original condition will be refunded.

Refund Method

Approved refunds are sent back to your original payment method within 5–10 business days. Timing may vary depending on your bank or payment provider.

Late or Missing Refunds

If it’s been more than 10 business days and you haven’t seen your refund, check with your bank or payment provider first. Still nothing? Contact us, and we’ll be happy to help.